Returns & Refunds

If your order arrives damaged, or is not what you ordered, contact us as soon as you receive it, with your order number and, if you can, a photo. We will look into it and work out the right fix with you.

Our policy on returns for change of mind is being finalised. Until it is published here, please contact us before sending anything back.

Because orders are paid in cash on delivery, there is no online payment to reverse. If a refund is agreed, we will arrange it with you directly.